住酒店時的英語情景對話,辦理換房、退房用英語該怎么交流?
標簽:酒店英語情景對話
在國外游玩,住酒店是免不了的,那么在辦理換房、退房的時候用語該怎么交流呢!下面讓我們來看看換房、退房時候的英語情景對話!
A: Good evening, Front Office. Can I help you? 晚上好,這里是前臺。有什么可以為您效勞?
B: This is Ms. Nini, Room 1827. I’ve just checked in and I’m not satisfied with my room. 我是1827房的妮妮小姐,剛入住的,我對房間不滿意。
A:May I know what’s the matter?請問有什么問題嗎?
B:The room is too noisy and my husband was woken up several times bythe noise the baggage!I didn’texpect such things would happen in your hotel. 房間太吵了,我丈夫被行李的噪音吵醒了好幾次!我沒料到你們酒店會發生這樣的事情。
A:I’m sorry to hear that, Ms. Nini. I’ll try to arrange another quiet room for you .Please wait amoment.(after a while)。We do apologize for theinconvenience.很抱歉有這種事情,妮妮小姐。我立刻為您更換另一件更安靜的房間,我們為給您帶來的不便道歉。
A:That fine. Thank you.好吧,謝謝您。
B:You’rewelcome, Ms. Stevenson. Your new room number is 1728 and here is your room key.My name’s Simon, and if there is anything else I can dofor you, please don’t hesitate to call me.不客氣,妮妮太太。這是為您新更換的房間1728的房卡。我叫西蒙,如果有什么我能效勞的,請盡管給我打電話。
怎么樣,看完這篇酒店英語情景對話,大家是不是對住酒店相關的交際內容有了更多的積累了呢?下面還有福利哦!